Wednesday, September 18, 2019

vRealize Operations Manager 7.5 - Part7 - vSAN monitoring and troubleshooting

In this article, I will walk you through how to use vROps for vSAN monitoring and performance troubleshooting. It is always recommended to follow a systematic and established approach to troubleshoot problems. Before we start here is a link to one of my article which explains the scientific method of troubleshooting

Given below are some very useful content from VMware that talks about vSAN performance troubleshooting.

Performance Troubleshooting – Understanding the Different Levels of vSAN Performance Metrics
Performance Troubleshooting – Which vSAN Performance Metrics Should be Looked at First?
Troubleshooting vSAN performance

Performance is all relative and sometimes performance issues can be because of the wrong perception. So it is always good to validate it with actual numbers. Compare with a benchmark value or verify all relevant metrics before and after the issue has been reported. Now assume there is a storage issue in the environment. Given below is a systematic order to approach the problem, identify it correctly, isolate it and finally take necessary steps to resolve it. 

vSAN performance troubleshooting approach
  1. Infrastructure: Perform vSAN cluster health check
  2. Virtual machine level: Is there a storage issue observed at the application level?
  3. Virtual machine level: Is there a storage issue per vmdk level?
    1. Latency (vmdk)
    2. IOPS (vmdk)
  4. Cluster level: Look at operations overview at the cluster level
    1. Latency
    2. IOPS
  5. Host level: Identify the IO type that has a performance issue
    1. Read IO
    2. Write IO
  6. Host level: Collect/ analyze metrics of the storage objects
    1. Storage adapter (vmhba)
    2. Disk groups
    3. Cache disk
    4. Capacity disk 
  7. Host level: Collect/ analyze metrics of the network objects
    1. Physical adapter (vmnic)
    2. vSAN network (vmk)
At this point, you have a clearly defined workflow in identifying and resolving the issue. So let's have a look at the various vROps dashboards that provides you end to end visibility of your stack and helps you easily identify and isolate the issue. If there is a problem or abnormality or unusual performance behavior in your vSAN environment, vROps will notify that with alerts based on various metric values it monitors using its inbuilt intelligence and analytics capabilities. Alert generation is based on symptom and alert definitions and this will finally affect the health, risk or efficiency badge of the respective object. Status of the badges, symptoms, alerts, recommendations, historical performance data and time stamps will be very useful in the process of troubleshooting and quickly finding the actual problem.

Infrastructure: Perform vSAN cluster health check

As a starting point, you can make use of integrated health checks from vCenter to verify your vSAN infrastructure.


To understand in-depth about vSAN health checks refer: https://vxplanet.com/2019/01/30/vsan-health-checks-explained-part-1/

Now to get a high-level overview, let's have a look into the health, risk and efficiency badges of vSAN cluster in vROps. Please refer to this blog article from VMware to get a detailed understanding of badges.

Health badge


Risk badge


Alerts


Virtual machine level: Is there a storage issue observed at the application level?

You can make use of application aware operations feature in vROps 7.5 to get full stack visibility. Given below are the list of applications that can be currently monitored using vROps 7.5.


Reference to application aware monitoring: https://blogs.vmware.com/management/2019/05/application-aware-operations-with-vrealize-operations-7-5.html


If your application is not supported or if application aware monitoring is not configured, then you can go with native application performance counters/ methods to identify whether the application itself is observing/ affected by storage latency, low IOPS, etc.

Virtual machine level: Is there a storage issue per vmdk level?

As a first step, you can use the "Troubleshoot a VM" dashboard to understand and track resource usage of a virtual machine.

Troubleshoot a VM - a

Troubleshoot a VM - b

Select the VM object to get more details. Below screenshot shows metrics related to a virtual disk.


Cluster level: Look at operations overview at the cluster level

vSAN operations overview dashboard


Troubleshooting vSAN dashboard

Troubleshooting vSAN - a

Troubleshooting vSAN - b

Troubleshooting vSAN - c

Host level: Identify the IO type that has a performance issue

Host level storage metrics


Host level: Collect/ analyze metrics of the storage objects

Metrics related to a disk group


Read cache and write buffer metrics of a disk group


Performance metrics of a capacity disk


Host level: Collect/ analyze metrics of the network objects

Metrics related to vmnic (physical NIC) and vSAN vmk


Metrics related to network objects will help to determine whether the performance issue is due to resource contention, network misconfiguration, hardware issue, etc.  


References: